Patient Registrations

The practice is accepting new patients who reside within the Practice Area.

Please call into the practice and pick up a registration form for each member of the family who wishes to register.  Please note you will need to provide your NHS number on the registration form- if you do not know your NHS number please contact your previous practice and they can advise you.

If you do not have an NHS number because you are new to the UK we may need to verify you are eligible to receive NHS care.

If you reside outside of our practice area the NHS Choices website can help you find a practice that is local to you.

New patient checks

All patients aged 16 and over are invited to attend a new patient check with one of our practice nurses when they register with the practice.

This will allow us to gather information about your health needs as soon as possible, and gives you the opportunity to discuss any problems you may have- it can take some weeks for your notes to arrive with us.
If you are on repeat medication, you will also need to see a doctor to have the medication set up on our clinical system so you can order it as usual.  Please bring the right hand side of a previous repeat prescription or the packaging of the medication, to your appointment.

When you transfer between practices, it can take several weeks for your medical notes to arrive with us.  It is important we start to get to know you so we can help you stay in the best of health.

Repeat Prescriptions

All repeat prescriptions are regularly reviewed so after a period of time the doctor may ask to see you. We do not accept orders for repeat prescriptions over the telephone.

All repeat prescriptions will be processed and ready for collection the latest by 3pm the next day.

Bring your repeat prescription slip in to the surgery and pop it into the box at the reception counter, or send it to us using the postal service. 

Test Results

Samples (urine, sputum etc.) for the hospital pathology labs should be brought to reception before 12.30 pm on weekdays.

To enquire about the result of your test please ring after 2pm. Please note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice. It is your responsibility to enquire about your results. All results are checked daily by your doctor who will always indicate if any further action is required.

Telephone Consultations and Advice

For some problems you may not need to have the inconvenience of coming to the surgery. If you wish, you can arrange a telephone consultation with your doctor or with our nurse consultant from the comfort of your home or office.  This service has proved very popular with our patients.

Telephone consultations can be used, for example, for:

In addition, the doctor may ask you to book a telephone consultation for a follow up after a face to face consultation.

You can talk to your doctor. Simply ring the surgery and tell the receptionist that you would like a telephone consultation. You will be given a time slot and the doctor will make every effort to ring you within 20 minutes of the slot. You must provide a contact number where you will be available at the given time. This could be a work number or a mobile number as long as you make sure you are there to take the call.

If you are not sure whether your condition can be dealt with over the phone please make a normal surgery appointment.

We hope that you find telephone consultations an additional and helpful way to access your doctor.